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Terms and Conditions

General Terms & Conditions


If you access and use the Web site (the “Site”), you accept and agree to be bound by and comply with these terms (the “Terms”). If you do not accept the Terms, do not use this Site.

All products and services of Nourished Union and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use. The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern. The information, material and content provided in the pages of the Site (the “Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes. All services purchased from Nourished Union must be preceded by the applicant acknowledging, by the way of completing a Health Waiver Form, that he/she has no physical limitations preventing him/her from participation. Furthermore, all applicants release Nourished Union, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal properties. In order to ensure an appropriate and relaxing environment and experience for all of our Guests, Guests under 18 years of age must be accompanied by an adult.

Information on this website is provided for the use of its visitors and you are advised that although full care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given on the accuracy or completeness of information on these pages. The information on this website may be altered by Nourished Union from time to time. Nourished Union shall have no liability arising from the use by any party of the information on this website. Nourished Union does not warrant the information on this website in any way and in particular no warranty is given that the website contents or hyperlinks are virus free or uncontaminated. The contents of this website may not be reproduced in any way and all photos are property of Nourished Union.

Nourished Union is committed to protecting the privacy of visitors to our website and the privacy of our clients and members at our studios. It is our goal to ensure that the information you submit to us remains private, and is used only for the purposes as set forth herein. This Statement reflects our commitment to you.

 


CANCELLATION POLICY

If you cancel your reservation within 6 hours of the assigned class, it is considered a “late cancel” and you will be charged for the class. If you cancel outside of the 6 hour period, you will not be charged and that class will be returned to your account for future use.


PRIVACY POLICY 

To register for a class, session, workshops or special events, or to make a purchase, redeem a gift certificate or coupon, you must first register with us. When filling out our registration form you are required to give your contact information (such as name, street address, phone number and email address). Your registration information becomes part of your personal account, which you can access by accessing your client information in the MindBody database. We intend to provide basic updates and information about upcoming events at Nourished Union via emails to registered students. All students will be provided the opportunity to opt out of this service.

Nourished Union does not sell, has never sold, and does not intend to sell personal data about visitors or students to marketers.

Nourished Union may collect, for internal use, statistical information about your membership in order that we may better serve you better. This may include such information as the distribution of our membership by location, referral type, age, etc.
This statistical information may also be used, in the aggregate, as Nourished Union works to serve the mission of the organization. For example, we may wish to answer questions such as “What percentage of our students have been attending for more than one year?” and to collect demo-graphical data.

In order to better serve our students and visitors, Nourished Union also may survey our members and website visitors from time to time about their preferences and suggestions.

We do not disclose information about your individual visits to the Nourished Union website or personal membership information that you provide but choose not to display, such as your contact information or professional information, except when we believe the law requires it.

If we decide to change our privacy commitment for Nourished Union, we will post the changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about Nourished Union’s privacy commitment, please feel free to contact us.

 


ONLINE REGISTRATION AND ORDER SECURITY

When you place an order online, your personal details and credit card information are scrambled using SSL encryption technology before being sent over the Internet. Although we cannot absolutely guarantee encryption or the privacy of your personal details and credit card information, SSL makes it very difficult for your information to be stolen or intercepted while being transferred.

Nourished Union uses the services of leading Software companies such as MindBodyOnline (www.mindbodyonline.com) for web scheduling, registration, order processing and online payments. Please visit their website to acquire information about the companies and their Privacy Policies.


REFUND POLICY

SERVICES + Merchandise

All sales for services (classes, workshops, events) passes and memberships are final – no refunds. 5 and 10 class packages expire one year from date of purchase – no exceptions. Unused product purchases may be returned with the original receipt in original packaging within 30 days for exchange or credit only – no refunds. Returns are accepted only on products that have not been opened, used or damaged. Merchandise purchased on sale, including Black Friday is final sale – no returns.

Introductory memberships, class packages, monthly and annual memberships are not transferable. Payment for Products & Services by credit card will be processed in Canadian Dollars at the time of payment. Nourished Union is not responsible for any fees, charges, exchange rates of additional charges levied by individual financial institutions or Credit Card companies.

 

Workshops + Pre Registered Classes

There are no refunds or exchanges on Workshops purchased on Black Friday.

For full price workshops, registration in a workshop may be cancelled up to 48 hours in advance with a 20% admin fee. The admin fee will be waived if the purchaser opts for a Nourished Union credit in lieu of a refund. No refunds on workshops within 48 hours of their start date.

Missed workshop days or pre-registered classes are not credited. Special circumstances may be considered if the Nourished Union is informed at least 48 hours in advance of the workshop date.

 

Teacher Training + Retreats

Deposits on retreats are non-refundable. No refunds on retreats.

Store Refund Policy:
Returns / Exchanges: Items must not be opened or used in order for them to be accepted. You can return / exchange items up to 30 days after the date we shipped your order. Shipping charges are not refundable.

Returned Items will be refunded to your credit card or given to you as a gift certificate for a future purchase or service.

Exchanged Items will be for products of equal or lesser value. If the value is less, your credit card will be credited accordingly or you can choose for the remainder of the value to be added to a gift certificate for a future purchase or service.

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